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OXFORD: SIGN AND GET 1 MONTH FREE RENT VENICE: LIMITED TIME ONLY- RECEIVE 6 WEEKS FREE!

WE’VE GOT ANSWERS

Ready to learn more about the Solaire living experience? Why not start with our FAQs! We’ve compiled answers to your frequently asked questions so you can see which Solaire is right for you. If you have a question we haven’t answered or you want to schedule a tour of our community, don’t hesitate to reach out.

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DAMAGE LIABILTY WAIVER

For interested renters, we offer the Damage Liability Waiver Program that offers coverage backed by A+ rated insurance carriers that not only satisfy requirements outlined in our lease but includes protection on select valuables. Learn more below.
UPLOAD COVERAGE HERE
DAMAGE LIABILITY WAIVER BROCHURE

FAQs

WHAT IS SHARED LIVING?
Private suites in shared apartments are a modern housing solution where individuals have their private bedroom studio while sharing a common kitchen and living area. It’s a unique way to build a sense of community and enjoy the benefits of shared amenities and social connections.
WHAT DOES INDIVIDUAL LEASING MEAN?

Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.

WHAT SHOULD I BRING TO MY NEW APARTMENT?

While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:

COMMON AREA : A TV, décor, trash can, trash bags, pots and pans, cutting boards, cooking utensils, plates, cups, eating/serving utensils, coffee maker, kettle, and toaster are all included. The only items you’ll need are things that make you feel more at home!

BEDROOM : Linens, pillows, mattress pad, towels, toiletries, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.

WHAT IF I NEED SOMETHING REPAIRED IN MY APARTMENT?

Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways:

Option 1: Enter a service request through the online resident portal.
Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf.
Option 3: Visit or call the office during normal business hours and a team member will be happy to enter your service request. If it is after business hours, you are welcome to leave a message with an after-hours representative.

For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.

HOW DO I PAY MY RENT AND WHEN IS IT DUE?

Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal. NO CASH ACCEPTED. Late fees vary by property. Refer to your rental Housing Contract for more information.